Dubai Tram

The Tram is now open to the public!

The Dubai Tram (previously the Al Sufouh Tram) system was designed to be an integral part of the Dubai transport network, linking the Dubai Metro and the Palm Monorail and running along Al Sufouh Road and Jumeirah Beach Road from Mall of the Emirates at one end to the Dubai Marina. After initially being planned for completion in 2009, when the first phase of the Dubai Metro was completed, it was first delayed until 2012, and it was subsequently announced that the Dubai Tram System was being delayed by another 2 years and will now be ready in 2014 due to the downturn in the global economic climate. In 2013 Sheikh Mohammed officially unveiled the designs for the interiors of the trains and of the stations and plans were made to up the tempo of the development of the Dubai Tram so that it would indeed be ready by 2014.

The trams have all been tested and the first phase of Dubai Tram is due to be opened on 11 November 2014. On this day there will be an inauguration ceremony and the tram will only be open to the public at 6.30am on Wednesday 12th November.

Many of the RTA traffic projects for Dubai have been delayed in recent years due to the financial situation in the Emirates but it does seem that most of the projects will eventually be completed, most likely once the residential areas are themselves completed and occupied, to ensure full use of the Dubai trams and other forms of transport.

When phase one of the project is complete (end of 2014), the tram will run for 19 hours a day from 6.30am until 1.30am Saturday to Thursday and 9am until 1.30am on Fridays, so will really help to reduce the level of traffic that builds up along the roads around Dubai Marina and JBR. The roads down near Jumeirah Beach Residence have been dug up now for a number of years for the Al Sufouh Tram Project but finally there should be an end to the traffic chaos.

The second phase of the Dubai Tram has been announced which will extend the track by 4km and link the tram network with Mall of the Emirates.

The Dubai Metro has been a great success since it opened, with millions of passengers in the last few years and tens of thousands of residents using the transport system for their daily commute. As the traffic in Dubai Marina and Jumeirah Beach residence is so bad, particularly at weekends, it is anticipated that the Al Sufouh Tram System could make a huge difference once it is open and providing (unlike the Dubai Metro) the RTA get the opening hours right.

191 thoughts on “Dubai Tram

  1. kristian gilbert

    is it possible to post a tram route map? It will be interesting to see where it will actually go around Dubai.

    Reply
    1. admin Post author

      Your wish is my command :-) I have posted a page on the route map showing where the first phase will go.

      Reply
      1. Daniel

        Hi,

        A few questions as I am updating our information.

        1. How many kilometers is the Soufouh Tram?
        2. How many stations it will serve?
        3. When it will open in 2014? Is in June or November 2014?

        Would appreciate your feedback. Thanks.

        Best regards.
        Daniel

        Reply
        1. admin Post author

          Hi Daniel, the first phase will run for 10km and have 13 stations and this phase opens in November 2014. Further phases will extend the network to over 14km with an extra 6 stations.

          Reply
          1. Muhammad Sheraz

            Dear Madam,
            I am Graduated at Law(LLB) and working as a driver with transport company in Dubai since July,2013. Is there any job for which i can apply in Dubai Tram?
            Regards,
            Muhammad Sheraz

          2. SB

            Why did you all close both sides of JBR to one lane??? Have you tried driving to JBR now? It takes no less than 1.5 hours to get from SZR to JBR no matter which way you go and no matter what time of day/night. I even got stuck in traffic at 1am!! This is an absolute nightmare! Surely there must be a better way!!

          3. admin Post author

            I guess this was the only way that the work could get done. I think a lot of people will be relieved once the work has finished in November.

        2. Eng. Tram

          1. How many kilometers is the Soufouh Tram?
          10.6 km
          2. How many stations it will serve?
          11 stations only

          3. When it will open in 2014? Is in June or November 2014?
          11/11/2014

          Reply
          1. jehadali

            i have a valid uae heavy bus driving license
            I am familiar with the location of dubai and sharjah and abudhabi
            I have good experience of driving bus in united arab emirates

        1. admin Post author

          You should apply to Serco but to be honest at this stage I expect all vacancies to be filled with only a few weeks to go.

          Reply
          1. BENICHOU RACHID

            BONJOUR
            d’expérience je cherche du travail comme conducteur du tram a dubai cordiallement

          2. admin Post author

            As per the numerous other posts and information on this site you need to contact the RTA!

      2. Dominic

        Hello

        Can you advise if the tram runs from a convenient location to Al Ghurair Rayhaan by Rotana, Omar Bin Al Khattab Street,next to Al Ghurair Centre, Deira to the Zayed University conference centre please?

        If so, how long is the journey? Many thanks Dominic

        Reply
        1. admin Post author

          Are you looking for just any job in Dubai or a job on the Tram? If the Tram then you will need to contact the RTA in Dubai to see if they have any vacancies.

          Reply
      1. admin Post author

        No the tram is at the other end of Dubai. The Metro is closer and I would guess is about a 10-15 minute walk away. (Al Karama station)

        Reply
  2. Barastiboy

    It seems a shame it doesn’t go to the burj al Arab. Guess the Sheikhs complained about it crossing their driveways .

    Reply
  3. Jack

    Hello,
    Thanks for setting up this website to help the customers to understand the tram.
    Is it possible to know the number of stations and location of each stations for the tram? if it is possible, I will be very happy to know more about the design and operation details of the Dubai’s fisrt ever tram.
    thank you!

    Reply
    1. admin Post author

      Thanks Jack, I will add as much information as I can about the tram as it is released. I think there will be much more info coming out when it gets closer to the launch of the first phase and the opening of the first stations in 2014.

      Reply
  4. ryan

    admin, could you please contact me directly through my email address? i have some questions regarding the Palm Monorail

    Reply
  5. adnan yasin

    Dear HR,
    I am a graduated Electronic Engineer, I am seeking a job. Kindly give me a chance.
    i am available immediately at 0555403648

    Reply
    1. admin Post author

      You need to contact the RTA about any job vacancies or else have a look at Construction Week magazine.

      Reply
  6. Jahangir

    Admin . this website is maintained by whom RTA directly or 3rd party ? I will appreciate your reply at my email.

    Good luck with dubai tram

    Regards
    Jahangir

    Reply
      1. jaseem

        I checked RTA,,but i havnt find anything related to thise..so I want to check is there any job related to Information Technology and Science

        Reply
        1. admin Post author

          Hi jaseem, this is an independent website so we don’t have any information on jobs. Maybe the best place to check is construction weekly.

          Reply
          1. admin Post author

            As per numerous other posts you will need to contact Serco but at this late stage I expect all jobs to be filled.

  7. Uche Onyebuchi

    We are interested in the Dubai AL Sufouh Tram Project, UAE. Can we kindly have details on the Project.
    Awaiting a prompt reply. Thank you

    Reply
    1. admin Post author

      Hi, I’m not sure what details you are looking for but this is an independent website so you will need to contact the RTA.

      Reply
  8. Karthikeyan Vasudevan

    I Don’t know why people misuse the privileges always,this is not a site for seeking job,or asking discreet information like bidding and tender, and this is not the place for do marketing stuff,grow on people.thank the RTA for what is owe us Right now.hail the tram service

    Reply
  9. Simin

    Hai Dear,
    How it gains electric power?
    By the same third rail technology used in Dubai Metro?
    Or something more?…

    Reply
    1. admin Post author

      Simin, I think if you check out Constuction Weekly or something similar, you can get more technical information. Possibly even the RTA website may have technical information.

      Reply
      1. Chatar Singh

        The trams will use the “Alimentation par le Sol II” (APS II) ground-level power supply,[3] and so will not need overhead cables.[4] This method was first used in Bordeaux, France. The Dubai Tram will also be the world’s first tram network to use platform screen doors at the stations, as well as a new Supervised Vehicle Operation (SVO) mode that will ensure accurate station stop and safety during passenger transfer.[4][5][6][7] The trams will have Gold (first) and silver classes, and space dedicated to women and children.[1][3]

        Reply
  10. Abdullah

    Dear Admin,
    am very happy for our Dubai for another success and growth and I hope day by day in future there will be more, my best wishes for Tram Dubai.
    when is the date for launching Tram Dubai ?

    Reply
  11. muhammad imran

    hi,

    we want to supply intelligent wireless communication system to the trams as per the European standards. pls advise who to contact in this regars, RTA or the contrator? which company is doing this project of Tram.

    your promt feedback is appreciated.

    thanks,

    Reply
    1. admin Post author

      Sorry I don’t know who would be dealing with this but I would contact the RTA in the first instance.

      Reply
  12. Samia Qaiyum

    Hello
    I’m a Features Writer trying to get a hold of the RTA press office, but having tremendous difficulties in this area. Can you please direct me to the right person?

    Thank you so much,
    Samia

    Reply
  13. Majid Ali

    RTA is not the recruiter for Dubai Tram
    Serco is the operator and Serco is responsible for hiring, training and operating the Dubai Tram and Dubai Metro.
    If you want to find vacancies for Dubai Tram/Dubai Metro please check http://www.serco.com
    you can contact me for any questions related to Dubai Metro / Tram

    hope this helps :)
    Majid Ali (Station Master)

    Reply
    1. admin Post author

      Majid Ali, thank you very much for your post. It is great to hear from someone who is working on the Dubai Tram, and particularly as a Station Master. I will post this info directly on the site so that people can contact you.

      Reply
  14. Abyan

    i am doing an essay for my IB course regarding public transport in the UAE and would really appreciate if you could contact me on email so i may ask you some questions.

    thanks

    Reply
    1. admin Post author

      Hi Abyan, this is not an official website for the Tram so you may want to contact the RTA or Serco about this.

      Reply
  15. Ismail

    hi,
    I tram driver in the city of Casablanca, and I am very interested in participating in the success of this project as a driver in tramway Dubai

    Reply
  16. Alex

    Good morning,

    I am a Palm resident and I believe that just linking the tram with monorail will not convince Palm residents/visitors to use public transportation.

    Would be great if monorail could be replaced with “tram rail compatible vehicles” so that someone who comes in or out of the Palm does not have to change between the 2 systems.

    Generally i believe it is a great system that will change the life of many people living to the areas where tram will operate…

    Another great achievement in a great city :)

    Have a great day
    Alex

    Reply
    1. admin Post author

      Hi Alex, I think you have a good point but unfortunately I don’t think that will happen. On a lot of public transport systems it is necessary to change to complete a journey, so as long as there is not a long walk and not a long wait for the next tram/monorail then hopefully the system will work.

      Also I think that the payment system for the monorail will have to be integrated into the overall Nol payment and ticket prices for the other public transport systems in Dubai. At the moment the palm monorail tickets are too expensive to be used as an everyday method of transport.

      Reply
  17. prabhat

    Seeking a professional position to be associated with progressive organization that gives me a scope to update my knowledge and skills in accordance with latest trends and be a part of your team towards the growth of organization. can i know is there any job vacancy is there is dubai Rta

    Reply
  18. ali ?

    hi can you please provide me this answers please, as i have a university project about dubai tram and i cant find any information about.
    i want the vision, objectives and goals of dubai tram

    Reply
    1. admin Post author

      Hi Ali I think you really need to contact the RTA about this as this site is an unofficial one just providing information for users.

      Reply
  19. Ever

    Woot woot! Living in Tamani Hotel and I see it testing now!! So ready for the tram, it’s going to be awesome for me to take it to school!! 😀

    Reply
  20. Areej Zulfiqar

    Hello
    This is Areej from Dubai ‘
    We would love to have your Article in our Business Magazine and i would love to have a meeting with you to finalize it very soon :)

    We are a Business Magazine ( MAL WA AMA’AL ) A Tittle of Saudi Arabia , which is dedicated for the International and Local Business featuring :
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    Has Monthly 3000 copies direct mailing towards VIP list .

    THANKS :)

    Reply
    1. admin Post author

      You probably need to contact the RTA if you want articles regarding the Dubai tram. This is just an independent website.

      Reply
  21. Matthew

    I’m an Australian tram enthusiast who will be passing through Dubai on the 1st of September, and I intend to go out and look at this new tram route and hopefully see some of the new trams out ‘testing’.

    Are there photography restrictions I should know about ?. Will I get approached by the police / security people if I’m seen wandering the streets pointing a camera at the trams and their associated works ?

    No one seem to care when I was in Dubai two years ago and took photos and video on the Metro, but I may have just been lucky.

    I do have a ‘semi professional’ interest being a volunteer with the tramway museum in Sydney.

    Reply
    1. admin Post author

      Hi Matthew, no you shouldn’t have any problems as long as you don’t wander into any of the areas the trams go but those are pretty much fenced off.

      Reply
  22. Julie

    Hi, I am not sure if anyone tried to pass by in JBR in the last couple of days but it is a disaster!! I live in Amwaj buildings and it takes me 1 hour to reach home from any place in the Marina area. I am not sure if anyone reviewed the routes diversions you made you did but seriously someone should! and is anyone checking on the workers if they are actually doing anything or not? I mean since I live there I cannot see any progress in the work for the last week…
    let us know when is the expected date to finish those diversions or what are your plans for this unaccepted traffic every morning and evening.

    Reply
    1. admin Post author

      Hi Julie, this site is not run by the RTA but the tram is scheduled to start operations on November 11th so I expect all the diversions should be finished by then. Doesn’t help you now I know!

      Reply
  23. LC

    Greetings,

    We are the advertising agency for the walk, we are currently running an advertising campaign about The Walk enhancement and we would like to add the Tram. Can you please share a high res image of the Tram as we need it for the outdoor branding around the walk

    Awaiting your response

    Thank you

    LAILA CHEHAYBER

    Reply
    1. admin Post author

      Hi Laila, this site is not run by the RTA so I do not have any official images to share. However, there is a free high res image available on wikimedia commons that you could use if you can’t get one from the RTA themselves.

      Reply
  24. rachid rouchdi

    Dear .

    I was wondering when and where will be the official launch of the tram. also is it possible for us as company involved in the construction of the tram stations to attend this event?

    Regards
    Rachid Rouchdi
    Construction manager

    Reply
    1. admin Post author

      Hi Rachid. I think you will need to contact the RTA about attending the event but if past events are anything to go by I suspect it will launch at 11.11am on 11th November :-)

      Reply
  25. Tamara Shoga

    No way this project will finish on time no matter which time you look you can’t find anybody work , they are extremely slow and no body seem to care about the hideous traffic the residents go through every day and regardless of the time of the day and on top of that people are not helping and doing all kinds of violations and blocking the road in an attempt to escape traffic
    When is our misery and this project are expected to end ? Any one knows

    Reply
    1. admin Post author

      I guess we will just have to wait and see. In the past when the RTA have declared an actual day for something to start they have moved heaven and earth to get things finished on time. Fingers crossed the same happens for the tram.

      Reply
  26. Luca

    I hope that for next time they will plan ahead such transport project before building a new community.
    Dubai is a new city, it can not face same issue like old european cities.

    Reply
  27. MUHAMMAD hasnatali

    hi
    first by the grace of ALLAH J then i will start my talk please i like the the dubai tram please i need job in this department i need any job in dubai tram please gave me job of office boy i am former arab. 0527698771. ONLY FOR ALLAH J gave me job with best wishes your sincerely i am waiting your positive answer please i am very poor i am new married. i have been a very big family.please our family is hunger every day please sir gave me job ONLY FOR ALLAH J HAPPINESS. 0527698771

    Reply
  28. Marika

    Hello,

    Since last weekend there’s no pedestrian crossing anymore in from of Al Fattan Tower in Dubai Marina!? So it’s impossible to cross the road (Al Sufouh road). Where is that pedestrian crossing planned to be in the future?

    Thank you.

    Reply
    1. admin Post author

      Hi Marika, I’m sorry you will probably have to ask the RTA about that although I suspect it would be hard to find anyone who would actually be able to answer that question by calling 800 9090.

      Reply
  29. jehadali

    Dear SIR,
    I am Graduated at (B. A) and working as a driver with ( R T A) Dubai since July,2008. Is there any job for which i can apply in Dubai Tram?
    Regards, JEHAD ALI

    Reply
  30. Moussa

    I live on the last bridge in the marina, and it looks like the tram is no longer going to allow people to cross a very major thoroughfare intersection, linking pedestrians from one side to the other. It forces travellers needing to catch a bus to the airport (carrying loads of luggage) to walk all the way under the bridge or go all the way to the end of the road. On Fridays, it is packed with worshipers needing to get to the only major mosque in the marina. Are you installing a crossing here?

    Reply
  31. Rajan

    I saw your admin post that the tram services will commence on 11 Nov. When will the ticket issue start? are there any premium tickets on the launch day? My friend’s birthday is on 11 Nov and what an excellent opportunity will this be to celebrate in the tram with the friend and our respective families.

    Reply
    1. admin Post author

      Hi Rajan, I haven’t heard any more info on the launch yet. I know when the metro was launched that the general public were only given access on the day after launch, so I wonder if the tram will be the same. Funny enough my birthday is also on 11 November!

      Reply
  32. John Chan

    Greetings Admin!
    I, too, am excited about the launch of the new Dubai Tram system this November 11, 2014. This will be a very memorable day for me because it’s my 16th wedding anniversary and the same day as my sister’s birthday. It looks like a lot of people have the same birthday 😉 My lovely wife and I will be flying in from New York to witness this historical event and hopefully bring some precious memories back with us. I work for the New York City Metropolitan Transit Authority and would love to be a witness to this historical moment in Dubai history. Admin, can you please forward to my e-mail any info that would help to learn more about the launch of the new Dubai Tram system. We will be staying at the Silverpoint Club Paradiso Suites Dubai (Dorra Bay, Dubai Marina). Thanking you in advance for your assistance and I look forward to seeing everyone there.
    Regards,
    John Chan

    Reply
  33. Paul

    Good Morning,

    What on earth was going on this morning !. You caused total chaos and huge traffic jams with your Tram. I sincerely hope this will not be a daily occurence from now on. Why do you even need to bring it up past the Junction anyway. There are no stations for it to serve at the moment.

    Please consider the fact that there are two schools there and a large number of people have to get there between 7:30 and 8:00 so conduct your tests after this.

    Reply
    1. admin Post author

      Hi Paul, I can imagine that they would need to conduct tests at all times of the day although I’m sure that doesn’t help people when they are held up. Hopefully doing theses tests might teach some lessons as to what does and doesn’t work. Fingers crossed it all goes smoothly once it starts for real.

      Reply
    1. admin Post author

      Yes the same Nol card. It has not yet been announced if the public will be allowed on the tram on 11th, it may well be invited guests only like the metro was.

      Reply
  34. Mary Stevens

    Please could you tell me if I will be able to use my NOL card on the tram.
    Will the Al Sofouh, knowledge village and marina mall stations be included in the first 11 stations to open.
    Also what will be the opening times.
    Sorry if these questions have already been asked and answered.
    Many thanks.
    PS: can’t wait to have a go on it…so exciting! Another great bonus for Dubai.

    Reply
    1. admin Post author

      Yes you will be able to use your current Nol card and yes those stations will be open (check out the map page)

      Reply
  35. Chatar Singh

    Hi Admin,

    As we all know that travelling in the metro at the peak hours is becoming more and more challenging day by day, with more and more people boarding the train, within a very limited space available.

    I was wondering if we could get an idea about how many seats per bogie are present and what is the capacity of each bogie, seated and standing.

    Reply
  36. Idris ziedan

    Appreciate your effort admin, I just have one question. What will be the cost of using the tram, you see because it takes 3 dhs to go from JLT to MOE by metro, so the price must be low for the tram. Thank you in advance

    Reply
    1. admin Post author

      Hi Idris, Please see the ticket page for details on prices – ticket prices increase on 11 November but all tickets are valid for the Tram and the metro depending on how many zones you travel through.

      Reply
  37. keerthana

    My son’s birthday is on November 11th . Same day of tram inauguration. He is with special needs. Can he be a part of inauguration? That will make his special day more special for him.

    Reply
  38. Ajeesh Mathew Abraham

    Dear Admin,
    I’m a MBA(HR) graduate and I’m here second time on visit visa for a suitable job, Kindly inform me any job will be there in any field.

    Reply
  39. Muhammad Noufal

    Dear admin,

    I am B.com graduate and pursuing MBA in Finance and with 8 years UAE experience. I would like to apply for a position in Finance and Accounts. Please advise.

    Thank you
    Noufal

    Reply
  40. Codice

    I heard that they are going to close the roads at the area because of the grand opening, anyone can advise when they will re-open the roads?

    Thanks :)

    Reply
  41. Evgeny

    Dear admin,
    Does company plane change complicated payment system?
    I recommend to look through Singapore metro system example.
    Interactive map when you can choose destination from the map and system just asks number of tickets and calculate amount of payment.
    Evgeny

    Reply
    1. admin Post author

      As animals are not permitted on the Dubai metro, I would assume that they are also not allowed on the tram.

      Reply
  42. Salim Shaikh

    I am BSc graduate, working in Dubai since 2004. Have valid U.A.E driving license, NEBOSH IGC 1,2,3 Certificate, DPS Certificate (Supervisor). Has worked Jumeirah International LLC, Rotana group of hotels/hotel apartments and Palm Jumeirah (Emirates Leisure Retail).
    At present working as – Security Supervisor in Al Ghurair Arjaan and Rayhaan by Rotana, Deira Dubai.
    I am interested to get empolyed for position – Security & Safety Supervisor or others. Please let me know if my experiences suites as per the Organisation’s requirements.
    Thanks and best regards,
    Salim Shaikh

    Reply
  43. Alex

    Hello!

    I spent 30 minutes to reach Dubai Marina Metro from Al Sofouh station. There was a problem and driver couldnt open the door. It is very danger to use tram services now. Please avoid it if you dont want to waste your time and money, and even risk your life.

    Reply
    1. admin Post author

      Why do you think it is dangerous Alex? I’m sure there will be teething problems but if it was actually a danger to people I expect some action would be taken.

      Reply
  44. Carl

    I don’t know if anyone has noticed but the roof of all your trams are covered in months of thick dust which is visible from 20 floors up in one of the Marina towers. They look like some of the cars you see abandoned.

    It might be a good idea to ask someone to clean them.

    Carl

    Reply
    1. admin Post author

      Maybe the RTA are waiting for it to rain? 😉 Problem is, when it does rain the dirt will just be washed down the sides of the tram so I’m sure at that point they will give them a good clean, although yes, you would have thought they would have cleaned then before operations started.

      Reply
    1. admin Post author

      The fares are linked in with the Metro system, so yes, travelling the same number of zones on the tram would incur the same charge as the metro. See the tickets section for more information.

      Reply
  45. Henrike

    Was exited to use the tram. Was a bad idea its so freezing cold in there. If you consider taking the tram bring at least a sweater if not a big scarf.

    Reply
  46. Saga

    After one week of operation, the Marina Mall ticket automat is out of order, ceilings in the stations are leaking and e.g. Marina station’s elevator is not working (how are you suppose to get up with prams or wheel chair). If you use Nol card, you have to have more balance on your account (the biggest charge they have for the whole route) than what would be the charge for only one stop. Not enough instructions for Nol card users on the stations (reminder in the tram to check out would be good). What happens if you forget to check out? I was really disappointed. It feels you just needed to get this to operate exactly the date when it was suppose to operate and the last work was done in huge hurry (which unfortunately shows).

    Reply
    1. admin Post author

      I agree, I think the RTA always put pressure on themselves to get things completed to a certain date rather than giving it a bit more time that it maybe needs. Hopefully these issues will be ironed out quickly.

      Reply
  47. ashraf

    living in Abu Dhabi and would like to just experience tram. Is it compulsory to buy NOL card or can I buy ticket by cash in the counter ?

    Reply
  48. abdul janif b.m

    i am from India i want to becum a tram driver in dubai please help nd tell me the possibility of becumng a tram driver in dubai..

    Reply
  49. RAMI ABD

    Dear Sir/Madam ,

    I am Writing to you in Relation to your campany’s work force .
    My Name Is Rami Abdelaal , Australian citizen and qualified As SAFETY OFFICER ,
    Currently living ABU DHABI .
    However , I am looking forward to relocate to UAE .
    I did go through the Online profile and would love to gain the opportunity to join your team.

    Please have a look at my attached Resume for more details about my qualifications and skills.

    Looking forward to hearing from you soon ,

    best regards,
    RAMI ABDELAAL
    +971509502582

    Reply
  50. Maria

    I will be working in Nakheel Sales Centre Office. Is there a nearest station for this Dubai Tram? Appreciate your help on this.

    Reply
  51. Fadhel Dawood

    Hello there. Dubai has transformed its public transport system tremendously.
    I have few questions to ask..
    are the tram and metro services owned fully by the government or is it government-private owned?
    in terms of fees? how much for the ticket for the tram and metro?
    Do the tram and metro stations display advertisement, are there ads on dubai buses?

    Reply
    1. admin Post author

      Hi, I believe the tram is fully owned by the government. Check out the tickets [age for info on prices. Tickets are combined for tram and metro. yes there are ads in the stations and companies can even buy station names if they want to.

      Reply
  52. jasmine

    I have lived in the marina for 9 years and the recent block of U turn at the last bridge near al Maya because of the tram has caused some horrific traffic and this blokage has not been thought out well for all the residents living in that area. A journey that use to take 25 mins to get home not takes 45-50 mins due to this blokage, not to mention all other alternative routes are heavily congested and also causing delays for other residents in other areas of the Marina as well as Marina mall. Surely a better solution like a level crossing would be better as opposed to a knee jerk reaction of blocking the u turn. RTA should reconsider this and realise the thousands of residents in that area being inconvenienced. Last night i counted 16 people on the tram-hardly seems worth it against the numbers of residents facing problems and delays because of this block.

    Reply
  53. Ruth Pearson

    Hi, Could you possibly tell me roughly how long the tram takes to get from JBR 2 to Palm Jumeirah (station 9). We are connecting with the monorail to visit the Atlantis, and need plan the times.
    Many thanks.

    Reply
  54. Zgoose

    Hi there,

    How long does it take from JBR2 to Knowledge Village. One of the RTA advisors told me 22 minutes, another said 40! That’s a huge discrepancy! Hope you can help.

    Thanks for all the information!

    Reply
    1. admin Post author

      Hi, I don’t think it would take 40 minutes as I believe the whole route takes about that. But it’s likely a bit variable at the moment while the system beds in so probably somewhere in between the two!

      Reply
  55. Anon

    I completely agree with Jasmine, the closure of the left turns was a poorly made decision. The traffic in JBR is now as bad as it was during the tram construction. Traffic queues from SZR to get into JBR, I tried to get home last night, it took me 45 minutes to cross the bridge and that’s at 9pm on a Wednesday evening, weekends are worse.
    I contacted RTA who said they have done a survey and only 10 minutes will be added to a journey. I saw these men doing the survey at 13:30 in the afternoon, come back in the evening and try again.
    The original post on here states the tram will improve traffic in this area, I’m sad to see the only impact the tram has had is worsen traffic and cause frustration to residents of JBR. We watch empty trams crawl around the streets at a snail pace while we sit in traffic.

    Reply
    1. admin Post author

      I agree it’s a shame they decided to close the left turns. The problem is traffic will only be reduced if more people use the trams but at the moment I think the numbers are not as high as maybe they would want. Maybe the question should be why are people sat in their cars in traffic and not sat on the trams? Another problem in Dubai as we all know is that the standard of driving is not particularly high so the closing of the left turns may have been the only way to prevent accidents.

      Reply
      1. Seabee

        “Maybe the question should be why are people sat in their cars in traffic and not sat on the trams?”

        The answer is obvious, the tram doesn’t take Dubai residents where they need to go. It’s simply a circular tourist attraction.

        Seabee

        Reply
        1. admin Post author

          I disagree. The tram goes from the high density residential areas of the marina and JBR to the high-density work areas of media city and knowledge village.

          Reply
          1. Seabee

            I also have to disagree because the numbers simply don’t add up.

            Knowledge Village has a small work staff and very high percentage of visiting students, who don’t live in Dubai Marina. The permanent staff come in from all over Dubai, not just Marina.

            Only a small percentage of Media City staff live in Marina, they also come in from all over Dubai. Marina residents work all over the city and Jebel Ali.

            At six minute intervals and 405 pax per tram, it will move over 4,000 people an hour. Operating 19 hours a day, that’s a system designed to move over 76,000 people a day.

            There’s nowhere near that number who want to get between Marina and Knowledge Village/Media City.

          2. admin Post author

            I guess that was just a small example of the fact that I don’t really believe it is primarily for tourists. It is also linked to the Metro to enable access to many other areas. The area around JBR was often gridlocked before the tram was built so I’m not sure you can really blame the tram for that.

  56. Anon

    I think the answer is because the tram doesn’t go anywhere, and when it does it’s actually quicker and cheaper to catch an RTA taxi.
    For example, I tried the tram with my wife, we went to Mall of the Emirates, the journey from JBR to MoE took 45 minutes from our apartment in JBR to arriving at the mall, it cost 24dhs for the two of us. This journey takes 20 minutes in a taxi and cost less.
    The tram line was constructed on the wrong road, it should be located on the road running past the new Beach mall, running the length of JBR walk, this would have had little impact on commuters and residents, no one walks anywhere in Dubai, let alone in the summer months so the location is flawed, people will still want to drive into JBR.
    It current location does nothing but cause delays and has severely impacted the traffic and quality of life for JBR residents.
    We are cutting sort our lease on our apartment and moving away from the area, JBR is now no more than a tourist attraction and not a residential area if you value your sanity.
    RTA have impacted on the situation by introducing ill thought out solutions to a situation they created.

    Reply
    1. Seabee

      Anon I disagree with you that “The tram line was constructed on the wrong road”

      It was actually constructed in the complete wrong area!

      If a tram was needed it should have been in an area with a high public transport-using population. It should run through Satwa to connect to the Metro to make it easier for all the workers living in Satwa to get to their workplaces.

      Reply
  57. Elisa

    Hi, may i know if the Tram is still suspended in the Marina area? I’ll be going to Atlantis on 10 Apr 2015 and now worry what is the alternative to get me there from my hotel at Holiday Inn Express Dubai Airport…

    Reply
  58. Erika Halsey

    Hello,

    My company is hosting a transport training course in Dubai 26-30 April. The 25 delegates have expressed interest in learning more about the Dubai Tram and I was wondering if you know if RTA could arrange a workshop about/tour of the tram system.

    Any help and or suggestions would be much appreciated!

    Kind regards,

    Erika Halsey

    Reply
    1. admin Post author

      Hi Erika, I think you will need to contact the RTA directly as this site is not run by them.

      Reply
  59. Sally

    hi,

    can you please pass the contact details to marketing and communication dept. I want to advertise on the Dubai Tram and in the stations

    thanks
    Sally

    Reply
  60. Sattar

    Could you please explain if someone stuck in between door while the doors are closing. what can be the consequences as the door would not stopped and it was a killing scene what i have seen last night the person was forcefully pulled out otherwise he was dead as the door did not stopped. This is really a very serious concern of safety . The door should stop otherwise its killing. Please reply and explain what will happen if someone stuck in between doors when the Doors are closing. Is there any Safety system how Tram will save a life if someone stuck in between closing doors??? Please explain as i did not slept all the night when i remember the scene. Thanks

    Reply
    1. admin Post author

      Hi Sattar, that sounds like a horrible scene you witnessed. Did you report it to the RTA or did one of the tram employees help at all? I don’t know the exact mechanism of the doors but it is firstly important that people do not try and enter or exit the trams while the doors are closing. I have witnessed in other countries people getting stuck and they do need to be pulled out. The doors will stop but won’t open easily. The tram will not continue if the doors are not closed though.

      Reply
  61. Sattar

    Thanks admin for your reply. Yes it was horrible but one thing which had made me little comfortable that the TRAM would not run until doors are not fully closed (Said by You not from Technical Department need to be confirmed) but it must be confirmed from Technical Department what can be the Precautions if such kind of incidents happen?
    Yes admin you are right every one should follow the Procedures but we are human and will make mistakes that’s why there is always a SAFETY DEPARTMENT..but when such kind of incidents happen there should be SAFETY MEASURES. Please confirm me that stuck in between doors will not lead to death of a person otherwise this is alarming. Please must consult with Engineering Department and also Safety Department what they are doing. There should be threshold Frequency of Doors.

    It was about 11pm when this incident happened i directly talked to the Alstom guy he referred me to the security guy. Security Guy replied ” This is TRAM and it happens” i was surprised to listen that if it is so then TRAM is playing with the Life of people.
    Then i decided to contact you may be i get some answer. Please discuss this with Technical Department and reply me Technically that
    1. What is Door closing Force in Newton? can it kill a person?
    2. Tram will not Run if someone stuck in the Door

    Reply

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