Dubai Tram

The Dubai Tram (previously the Al Sufouh Tram) system was designed to be an integral part of the Dubai transport network, linking the Dubai Metro and the Palm Monorail and running along Al Sufouh Road and Jumeirah Beach Road from Mall of the Emirates at one end to the Dubai Marina. After initially being planned for completion in 2009, when the first phase of the Dubai Metro was completed, it was first delayed until 2012, and it was subsequently announced that the Dubai Tram System was being delayed by another 2 years and would be ready in 2014 due to the downturn in the global economic climate. In 2013 Sheikh Mohammed officially unveiled the designs for the interiors of the trains and of the stations and plans were made to up the tempo of the development of the Dubai Tram so that it would indeed be ready by 2014.

The tram testing was completed on schedule and the first phase of Dubai Tram was opened on 11 November 2014. On the opening day there was an inauguration ceremony and the tram was actually open to the public at 6.30am on Wednesday 12th November.

Many of the RTA traffic projects for Dubai have been delayed in recent years due to the financial situation in the Emirates but it does seem that most of the projects will eventually be completed, most likely once the residential areas are themselves completed and occupied, to ensure full use of the Dubai trams and other forms of transport.

The Dubai Tram runs for 19 hours a day from 6.30am until 1.30am Saturday to Thursday and 9am until 1.30am on Fridays, so should help to reduce the level of traffic that builds up along the roads around Dubai Marina and JBR. The roads down near Jumeirah Beach Residence have been dug up now for a number of years for the Al Sufouh Tram Project but finally there should be an end to the traffic chaos.

The second phase of the Dubai Tram has been announced which will extend the track by 4km and link the tram network with Mall of the Emirates. There is also a third phase of Dubai Tram planned. The Tram links up with the Dubai Metro and also the Palm Monorail – see the Map page for more information.

The Dubai Metro has been a great success since it opened, with millions of passengers in the last few years and tens of thousands of residents using the transport system for their daily commute. As the traffic in Dubai Marina and Jumeirah Beach residence is so bad, particularly at weekends, it is anticipated that the Al Sufouh Tram System could make a huge difference once it is open and providing (unlike the Dubai Metro) the RTA get the opening hours right.

 

222 thoughts on “Dubai Tram

  1. Elmira

    Hi, We are going to stay at Al Habtoor Grand hotel in jumeirah beach residence. Can we get to the JBR1 station by walking ?

    Reply
    1. admin Post author

      Hi, I believe the Dubai marina tram station is a little closer and as long as it is not too hot you can walk there.

      Reply
  2. Shan

    Hi,

    If I am staying at Murjan 6, can i cross and wait for the travel to take it in the opposite direction to get to Dubai Marina metro quickly? Or does the Tram not circle back and only goes in one direction.

    Reply
  3. Xerus

    Bonjour,
    Je suis conducteur de tramway en France depuis plus de 10 ans, et je souhaite postuler, mais je trouve pas les coordonnées de la société.

    Reply
      1. Yagoubi Sied Ali

        Why we can contact them. Please reply. Thnxs.
        Am a tramway conductor. An ALSTOM CITADIS 402 3rd generation. From algeria. Can i have a jo. With you ? If i can how to can contact ?
        Thnak you for reply.

        Reply
  4. Stephen Wilson

    Dear Admin,
    I would like to conduct a round trip tour on the tram for our guest are there any ristrictions? Note i will purchase the tickets as nomaly required for the guest use. The tour will be free for the guest. We are trying to promote the use of the tram while staying in our hotel. Please i need a contact person for more information.

    Reply
    1. admin Post author

      You just need to be careful on checking in and out with your tickets because you can’t check in and out at the same station or you will be charged the full fare – so it might be worth getting off somewhere and getting back on again. But call the RTA for more info on 800 9090.

      Reply
  5. James Toribio

    Greetings!

    We will be staying in Dubai at Suha Hotel Apartments from February 11 until 18, 2016. I have some queries regarding tram usage:

    1. Are we allowed to carry luggage in the tram?
    2. How many minutes it usually takes from JBR1 to Jumeirah Lake Towers?
    3. Is the al sufouh station near already to Burj Al Arab and Souk Madinat? How many kilometers or minutes?

    Thank you.

    Reply
    1. admin Post author

      1. Yes you can carry luggage on the tram as long as it is not excessively bulky
      2. Not very long, I would say less than 10 minutes.
      3. I would say they are about 4-5 km from the Al Sufouh tram station.

      Reply
  6. GHEYS ABDOLLAH JAVID

    Dear Admin,

    Good day , I have company for rope access external cleaning. WE have contract for facades cleaning for Tamani hotel and it is required to get NOC from Tram management. Kindly assist me how to get in touch with tram management. Any contact number to call or any person to be contacted.

    Looking forward for your kind assistance and support.

    Thank you.

    Reply
  7. Kajan

    Hi!

    We get tram between jumaira Palm beach and al safaya (which is the last station for the tram) about 15 ocklock 18/9. Our dougter take hers shoes off ( it is a pair of sandals, pink one and the name of shoes is kavat) we forgott it in the tram. Tonight we fly back to Europe I hope if you found it send it to us. Me and my hasbound were there to almost every tram station and they didnot find it. Our address in Sweden is;

    I hope you found it because our doughter like this shoes so much and it cost us about 600 dirham.

    Best regards
    Kajan Shaker

    Reply
    1. admin Post author

      Hi, I’m sorry but we don’t actually run the tram – you will need to contact the RTA to see if they have it but I guess if you have asked at the tram stations you may be out of luck, sorry. (I have removed your address for security)

      Reply
  8. Kate watson

    Yesterday I entered the team station and tagged my card. The tram then broke down so I had to leave and get a taxi. 3aed wasted. I just topped up my Nol card at Palm jumeriah team station. The first time it said my card was declined but the money has still come out of my bank account. 53aed down now. I now have to travel all the way to a metro station in the opposite direction to claim all of that back. Really????? Bad form tram. Very bad form.

    Reply
  9. Bibin Thomas

    As a graduated in b.tech and specialized in electronics and communication engineering ,how could I join dubai tram with this educational background.

    Reply
  10. Sattar

    Thanks admin for your reply. Yes it was horrible but one thing which had made me little comfortable that the TRAM would not run until doors are not fully closed (Said by You not from Technical Department need to be confirmed) but it must be confirmed from Technical Department what can be the Precautions if such kind of incidents happen?
    Yes admin you are right every one should follow the Procedures but we are human and will make mistakes that’s why there is always a SAFETY DEPARTMENT..but when such kind of incidents happen there should be SAFETY MEASURES. Please confirm me that stuck in between doors will not lead to death of a person otherwise this is alarming. Please must consult with Engineering Department and also Safety Department what they are doing. There should be threshold Frequency of Doors.

    It was about 11pm when this incident happened i directly talked to the Alstom guy he referred me to the security guy. Security Guy replied ” This is TRAM and it happens” i was surprised to listen that if it is so then TRAM is playing with the Life of people.
    Then i decided to contact you may be i get some answer. Please discuss this with Technical Department and reply me Technically that
    1. What is Door closing Force in Newton? can it kill a person?
    2. Tram will not Run if someone stuck in the Door

    Reply
  11. Sattar

    Could you please explain if someone stuck in between door while the doors are closing. what can be the consequences as the door would not stopped and it was a killing scene what i have seen last night the person was forcefully pulled out otherwise he was dead as the door did not stopped. This is really a very serious concern of safety . The door should stop otherwise its killing. Please reply and explain what will happen if someone stuck in between doors when the Doors are closing. Is there any Safety system how Tram will save a life if someone stuck in between closing doors??? Please explain as i did not slept all the night when i remember the scene. Thanks

    Reply
    1. admin Post author

      Hi Sattar, that sounds like a horrible scene you witnessed. Did you report it to the RTA or did one of the tram employees help at all? I don’t know the exact mechanism of the doors but it is firstly important that people do not try and enter or exit the trams while the doors are closing. I have witnessed in other countries people getting stuck and they do need to be pulled out. The doors will stop but won’t open easily. The tram will not continue if the doors are not closed though.

      Reply
  12. Sally

    hi,

    can you please pass the contact details to marketing and communication dept. I want to advertise on the Dubai Tram and in the stations

    thanks
    Sally

    Reply
  13. Erika Halsey

    Hello,

    My company is hosting a transport training course in Dubai 26-30 April. The 25 delegates have expressed interest in learning more about the Dubai Tram and I was wondering if you know if RTA could arrange a workshop about/tour of the tram system.

    Any help and or suggestions would be much appreciated!

    Kind regards,

    Erika Halsey

    Reply
    1. admin Post author

      Hi Erika, I think you will need to contact the RTA directly as this site is not run by them.

      Reply

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